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Applying for Replacement certificate

Applying for Replacement certificate: Lost or damaged matric certificate

If you lost or damaged your original matric certificate, you must apply for replacement at the Department of Basic Education (DBE) or Provincial Education Department (PED) by completing the Replacement application form.

You can request for the statement of results while waiting for the issue of your certificate. If the certificate is damaged, you must return the damaged certificate to the Department of Basic Education (DBE) or Provincial Education Department (PED).

What should you do?

  • Pay the prescribed fee by postal order at the Post Office, cash at DBE / PED office or by cheque.
  • Go to the nearest DBE/ PED offices with the following documents:
    • An affidavit stating what happened to your certificate (i.e. if it is lost or damaged)
    • the original national/ senior certificate (if it is damaged), this is not applicable if it is lost
    • The original identity document (ID) and a certified copy.
  • Alternatively you can download form, Application for a Replacement Certificate Std’s 5,6,7,8,9,10 (Practical), Teachers’ and Certified Statement, fill it in and post it with the attached documents including the postal order to: Private Bag X895, Pretoria, 0001

Note: If you are abroad (outside South Africa), you can send someone to the Department of Basic Education to fill in the form for you and pay the prescribed fee.

How long does it take?

It takes between four to six weeks for a Replacement certificate to be issued (for records on the system). You can obtain your statement of results immediately.

For records not on the system, it will take longer as records needs to be retrieved from the Archives and loaded on the system.

How much does it cost?

It will cost you R63.00 for the Replacement certificate, and if you want a statement of results, it will cost you an additional R23.00. These fees are applicable until 31 March 2014 and new fees will be effective from 01 April 2014.

 

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Applying for Replacement certificate: Change of status

If you wrote matric in more than one examination sitting and you want to combine your credits to qualify for a National Certificate, i.e. Senior Certificate (SC) or National Senior Certificate (NSC), you must apply for Replacement certificate: change of status. The department does not automatically combine your credits, unless you too a supplementary examination.

You can apply for confirmation statement of results while waiting for the National Certificate.

What should you do?

How long does it take?

It takes four to six weeks for Replacement certificate: change of status. The combination statement of results is obtainable immediately.

How much does it cost?

It will cost you R73.00 for the Replacement certificate, and if you want a statement of results, it will cost you an additional R26.00. These fees are applicable until 31 March 2015.

Who to contact?

  • National office: 012 357 4511/13
  • Eastern Cape: 043 604 7709/73
  • Free State: 051 404 8000
  • Gauteng: 011 355 0588
  • KwaZulu Natal: 031 327 0538/0331
  • Limpopo: 015 290 7747/7830
  • Northern Cape: 053 839 6585
  • North West: 018 384 3100/51
  • Western Cape: 021 467 2483

     


Forms to complete

Copyright: Department of Basic Education 2014