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| Purpose |
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To provide an effective liaison and system coordination support service to the Department.
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| Functions |
- To manage the Department’s liaison with other government Departments, provincial Departments of Education, non-governmental organisations and the public on administrative matters.
- To manage an effective customer care service and call centre.
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To provide and manage a one-stop-shop on public enquiries relating to education.
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To provide professional support to parliamentarians.
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To manage processes for the compilation of annual school calendars.
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To manage the collection and collation of specific information as requested by the Minister, the Deputy Minister or the Director-General.
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To manage ad hoc projects (including investigations and provincial visits).
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To manage and provide support to the National Education and Training Council.
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